Nondiscrimination Policy

Nondiscrimination Policy

Notice Informing Individuals About Nondiscrimination And Accessibility Requirements

Willamette Ear, Nose, Throat and Facial Plastic Surgery (WENT) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. WENT does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

WENT:
Provides free aids and services to people with the inability to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact Kim Robbins.

If you believe that WENT has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Kim Robbins
3099 River Rd. South, Suite 200
Salem, Oregon 97302-9754
Phone: 503-485-2574
Fax: 503-584-7991,
Email: kimr@entsalem.com

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Kim Robbins is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

Limited English Proficiency Of Language Assistance Services

ATENCIÓN (Spanish): si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 503-581-1567 (TTY: 711).

CHÚ Ý (Vietnamese): Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 503-581-1567 (TTY: 711).

注意 (Chinese) :如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 503-581-1567 TTY:711)。

ВНИМАНИЕ (Russian): Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 503-581-1567 (телетайп: 711).

주의 (Korean): 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 503-581-1567 (TTY: 711) 번으로 전화해 주십시오.

УВАГА (Ukranian)! Якщо ви розмовляєте українською мовою, ви можете звернутися до безкоштовної служби мовної підтримки. Телефонуйте за номером 1-503-581-1567 (телетайп: 711).

注意事項(Japanese):日本語を話される場合、無料の言語支援をご利用いただけます。503-581-1567 (TTY: 711)まで、お電話にてご連絡ください。

ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم305-185-7651 (رقم
هاتف الصم والبكم (Arabic): 117).

ATENȚIE (Romanian): Dacă vorbiți limba română, vă stau la dispoziție servicii de asistență lingvistică, gratuit. Sunați la 503-581-1567 (TTY: 711).

ប្រយ័ត្ន (Cambodian)៖ បើសិនជាអ្នកនិយាយ ភាសាខ្មែរ, សេវាជំនួយផ្នែកភាសា ដោយមិនគិតឈ្នួល គឺអាចមានសំរាប់បំរើអ្នក។ ចូរ ទូរស័ព្ទ 503-581-1567 (TTY: 711)។

XIYYEEFFANNAA (Cushite): Afaan dubbattu Oroomiffa, tajaajila gargaarsa afaanii, kanfaltiidhaan ala, ni argama. Bilbilaa 503-581-1567 (TTY: 711).

ACHTUNG (German): Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 503-581-1567
(TTY: 711).

تتوجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما
فراهم می باشد. با 503-581-1567 (TTY: 711) تماس بگیرید.

ATTENTION (French): Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 503-581-1567 (ATS: 711).

เรียน (Thia): ถ้าคุณพูดภาษาไทยคุณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรี โทร 503-581-1567 (TTY: 711).