As the COVID-19 pandemic continues to rapidly evolve, we want to reassure you that the safety of our patients, staff and community remains our highest priority. As part of our response, we continually and carefully evaluate the readiness of our facilities, personnel, capacity and supply availability, and keeping a watchful eye on the spread of the virus in our local communities and at state levels. Willamette Ear, Nose, Throat will remain OPEN to support the needs of our patients and healthcare partners. As essential healthcare providers, we play a key role in helping to keep patients with ear, nose, and throat conditions out of urgent care and emergency departments.
- In office appointments will be for patients who have acute ENT care needs, such as illnesses, injuries or care that require a physician examination.
- We are evaluating patient appointments on a case-by-case basis. If your visit can safely be deferred without negatively impacting your health, your appointment may be rescheduled or may be converted to a telehealth or telephone virtual visit. (please follow this link for information about telehealth visits)
- Willamette ENT’s Hearing Center is once again scheduling appointments and is also offering hearing aid curb side services for those patients needing assistance but preferring to defer an in-office appointment.
- Willamette ENT’s surgery center, River Road Surgery Center, is ramping up its surgery schedule with appropriate screening/testing prior to urgent and select non-urgent elective surgeries.
Patient safety remains our highest priority. We pre-screen all patients and caregivers prior to entering our building and follow all CDC guidelines to provide a sanitary environment throughout our clinic. In addition, we have reduced “density” by increasing appointment times and reducing the number of staff and patients in our clinic at any given point.
For everyone’s health please follow these guidelines:
If you have had any of the following symptoms within the 2-14 days, you should not come to the clinic or surgery center. Please call and cancel your appointment with us and call your primary care provider for guidance. DO NOT go to your doctor’s office, an urgent care clinic or the emergency room without calling first. Salem Health has a dedicated number to call for testing: (503) 814-4400. CDC self-checker.
People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. If you have these symptoms or combinations of symptoms you may have COVID-19:
- Shortness of breath or difficulty breathing
Or at least two of these symptoms:
- Repeated shaking with chills
- Muscle pain
- Sore throat
- New loss of taste or smell
Please call us at 503-581-1567 if you need to reschedule or cancel your appointment, or if you have any questions.